LONDON (Reuters) - U2 lead singer Bono apologized on Wednesday to
iTunes users who objected to receiving an automatic download of the
Irish rock group's latest album in September in conjunction with the
launch of new Apple iPhones.
The release of the
band's 11-track "Songs of Innocence" free into an estimated 500 million
iTunes accounts was a classic case of a publicity stunt backfiring, when
thousands of users complained they did not want the album and that it
took up precious storage space.
"Oops, I'm sorry about that," Bono said in a video
interview with the band posted on Facebook, in which U2 responded to
questions posed by Facebook users.
His apology came
in response to Harriet Madeline Jobson who asked: "Can you please never
release an album on iTunes that automatically downloads to peoples'
playlists ever again? It's really rude."
It wasn't
the first time Bono has said sorry. He wrote the band's song "Sweetest
Thing" as an apology to his wife Ali for being in a recording studio on
her birthday.
"I had this beautiful idea and we kind of got carried away with ourselves," Bono said in his latest apology.
"Artists are prone to that kind of thing. Drop of
megalomania, touch of generosity, dash of self promotion and deep fear
that these songs that we poured our life into over the last few years
mightn't be heard.
"There's a lot of noise out there. I guess we got a little noisy ourselves to get through it," Bono said.
The free download of the band's album was announced -
and happened virtually simultaneously - when U2 performed at the Apple
iPhone launch event in Cupertino, California on Sept 9.
At the time, Apple Chief Executive Officer Tim Cook had called it
the largest album release in history because there are more than 500
million iTunes users, but it almost immediately turned into a public
relations debacle for Apple and U2 as angry iTunes users took to social
media to complain.
No comments:
Post a Comment